Last updated: 16 October 2026
CEMTECH National (Pty) Ltd ("CEMTECH", "we", "us" or "our") respects the privacy of visitors, customers, suppliers and other persons who interact with our website or contact our business. This Privacy Policy explains how we collect, use, store and protect personal information in connection with our website and business enquiries. We aim to process personal information lawfully and responsibly and in accordance with applicable South African data protection requirements, including the Protection of Personal Information Act, 4 of 2013 (POPIA), where applicable.
2.1 Who we are
Business name — CEMTECH National (Pty) Ltd
Registration — 2025 / 911131 / 07
VAT — Registration pending
Address — Unit 7, Dawn Park, 19 Dawn Road, Montague Gardens, Cape Town, 7441, South Africa
Privacy contact — josh@cemtech.co.za
2.2 Information we may collect
Depending on how you interact with us, we may collect information that you voluntarily provide, including:
• your name and surname;
• business or trading name;
• email address and telephone number;
• details contained in a contact form, quotation request or general enquiry;
• the product, pack size, quantity or service you are interested in;
• billing, delivery or company information where required for an enquiry, quotation or customer relationship;
• communications you send to us by email, telephone or through the website.
Our website or hosting provider may also process limited technical information required for the website to operate, such as IP address, browser information, device information, server logs and security-related information.
2.3 How we use personal information
We may use personal information for legitimate business purposes, including to:
• respond to enquiries and quotation requests;
• communicate about CEMTECH products, orders, deliveries, accounts or requested information;
• create and maintain customer, supplier or business records;
• provide requested product, technical or safety information;
• operate, secure and improve the website;
• meet legal, tax, accounting, regulatory or record-keeping obligations;
• protect our rights, systems, customers and business from misuse or fraud.
CEMTECH does not currently use website visitor information for behavioural advertising or automated marketing profiling. We do not currently operate a newsletter or general marketing email programme through this website.
2.4 When we may share information
We do not sell personal information. We may share information only where reasonably necessary for our business operations, including with service providers that support hosting, email, website functionality, IT, professional advice, transport, fulfilment or other legitimate operational needs. We may also disclose information where required by law, regulation, court order or a competent authority.
Where third-party services are used, those providers may process information under their own terms and privacy policies. For example, if Google Maps is displayed on the website, Google may receive technical information when that service is loaded.
Website enquiries and quotation requests are processed through Formspree and sent to josh@cemtech.co.za. The form details you submit are shared with Formspree to process and deliver your request.
2.5 Google Business Profile and Google Maps
CEMTECH maintains a Google Business Profile that may display public business information such as our address, trading hours and contact details. The website may also display or link to Google Maps to help visitors find our location. Your interaction with Google services is also subject to Google's own privacy practices and terms.
2.6 Cookies and similar technologies
We do not currently use Google Analytics, advertising pixels or behavioural tracking technologies on the website. The website may use essential technologies required for security, hosting, preferences or normal site operation, and third-party services such as Google Maps may use their own cookies or similar technologies. Please see our Cookie Policy for more information.
2.7 How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for an ongoing business relationship, or where retention is required for legal, accounting, tax, dispute-resolution or regulatory purposes. When information is no longer reasonably required, we will take appropriate steps to delete, destroy or de-identify it where practical and lawful.
2.8 Security
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
2.9 Your privacy rights
Subject to applicable law, you may contact us to request access to personal information we hold about you, ask us to correct inaccurate or incomplete information, object to certain processing, or request deletion or restriction where legally permitted. We may need to verify your identity before acting on a request. Privacy requests can be sent to josh@cemtech.co.za. If you believe your personal information has been handled unlawfully, you may also have the right to approach the Information Regulator of South Africa.
2.10 Links to other websites
Our website may contain links to third-party websites or services. CEMTECH is not responsible for the privacy, security or content practices of third parties. We encourage visitors to review the privacy information of any external service they use.
2.11 Changes to this Privacy Policy
We may update this Privacy Policy when our website, business practices or legal requirements change. The current version should be published on the website together with its effective or last-updated date.
2.12 Contact
For privacy-related questions or requests, contact:
Email — josh@cemtech.co.za
Company — CEMTECH National (Pty) Ltd
Address — Unit 7, Dawn Park, 19 Dawn Road, Montague Gardens, Cape Town, 7441, South Africa